Monday 7 July 2014

How to Combat Costly Sick Day Absences



Gillian Skelton, General Manager of Lee Hecht Harrison (LHH) in Northern Ireland offers advice on how positive employee engagement can prevent unnecessary workplace absences.

A recent PwC survey, which involved more than 2,000 working adults, has revealed that the UK economy has lost as much as £9bn due to workers pulling illegitimate sick days.

An incredible 71% of workers in Northern Ireland (twice the UK average), blamed a hangover for pulling a sickie, while 34% claimed that job dissatisfaction was also an influencing factor. A further 26% of employees admitted to time off work because they had a job interview elsewhere.

Research suggests that keeping employees engaged and mentally stimulated is a vital component in preventing unnecessary losses to the business through costly sick absence.

Here are three simple steps to get you started:

1.   Set out realistic Key Performance Indicators for your employees: KPIs are an excellent way of engaging employees by giving them a set of organisational goals to hone in on. By designing a set of KPIs that directly play into the mission and ethos of the company, the employee will naturally develop into a stronger brand ambassador and increase their loyalty to the organisation, especially with a reward system in place such as added company benefits and/ or increase in salary.

Employers however, must bear in mind that KPIs need to be realistic in order for the worker to feel like they are realistic and achievable. Discuss with the member of staff what they would like to achieve within a certain time frame, usually six or twelve months, and set out goals accordingly.


2.    Keep the lines of communication open: Two-way communication between the employer and the employee is crucial in developing a shared understanding between both parties.

Lack of communication can cause confusion and distrust between management and staff, which can lead to discrepancies in workflow and feelings of resentment. Make conscious attempts to involve employees in organisational discussions and developments. Follow up meetings with written minutes and circulate around the team. Also encourage workers to ask questions if there is something they don’t understand and give clear and concise directions if needs be.


3.    Give employees room to grow: While the primary function of a business is to execute company objectives and generate profitability, it’s important to invest in the happiness of your workforce as well. Employees should be made aware of opportunities for professional training and promotion in order to encourage productivity and job satisfaction.


By creating a respectful, relaxed and welcoming working environment, workers will feel happy and supported in their job and be less tempted to look elsewhere for opportunities.

At LHH we have a number of Career Development Portals and Assessment Toolkits online to help you manage workforce engagement and productivity. These can be accessed from anywhere, at any time and is a cost-effective way to support large or small employee populations with career development.


For more information on how you can avail of our outplacement services, please contact us on: 0845 456 2269